Step 3 of 6
Paying for ChemiCloud: Billing Term, Server and Refunds
This page explains what you choose at checkout and what you can get back if you change your mind. Terms were checked on November 10, 2026.
What you choose in the cart
- Billing term. You pay for the whole term at checkout. The sale prices on our plans page are for 12 months or 36 months paid upfront.
- Server location. Pick the data center closest to your visitors. For Korea, that is Seoul.
- Domain. If you already own a domain, choose the option for an existing domain. You will point it to ChemiCloud later (see our domain and SSL page).
Before you pay, look at the total in the cart. That is the amount you pay today.
Sale price and renewal
Sale prices are for new customers and apply to the first term only. When the term ends, the plan renews automatically at the regular rate shown in your control panel. If you do not want it to renew, cancel before the renewal date.
Money-back guarantee
- Shared, WordPress and reseller hosting: 45-day money-back guarantee.
- VPS hosting: 7-day money-back guarantee.
- The days count from the date your account is activated, not the date you placed the order.
- Only first-time accounts can get a refund. A second account, or a second plan like one you already have, does not qualify.
What is not refunded
- Domain registration, domain transfer and domain ID protection.
- Add-ons, account funds, and paid support or migration services.
- Renewals of any service.
- After the guarantee period ends, ChemiCloud does not give refunds.
If your plan came with a free domain and you cancel within the guarantee period, the refund is your payment minus the regular price of that domain registration. You keep the domain.